About NorthStar mCare
NorthStar mCare is a real-time mobile workforce management app available for tablets and laptops. Highly configurable by IT and intuitive for users, service order information flows seamlessly from the office to the field,...
NorthStar mCare is a real-time mobile workforce management app available for tablets and laptops. Highly configurable by IT and intuitive for users, service order information flows seamlessly from the office to the field, and back. The result is a continuous, real-time flow of service-order data. No need for printed orders. No need for unnecessary radio traffic. No need to manually enter data back at the office.
With mCare, staff in the field can respond more quickly to customers, as well as update NorthStar CIS in real-time.
Our solution:
- Optimizes the assignment of orders to field staff and increases the productivity of work completed
- Reduces the overhead and administrative costs of manual paper-based dispatching and data entry
- Reduces expensive overtime and non-productive idle times by maximizing workload and staff schedules
- Improves the safety and security of field staff through real-time visibility into locations and statuses
- Enhances customer service by shortening response times to field service requests
Dec 15, 2023
Version 6.6.16
- Improved service order update process
- Minor bug fixes
Previous Versions
Here you can find the changelog of NorthStar mCare since it was posted on our website on 2023-12-05 19:26:17.
The latest version is 6.6.16 and it was updated on 2024-04-23 10:37:49. See below the changes in each version.
NorthStar mCare version 6.6.16
Updated At: 2023-12-15
Changes: Dec 15, 2023
Version 6.6.16
- Improved service order update process
- Minor bug fixes
NorthStar mCare version 6.6.15
Updated At: 2023-08-01
Changes: Aug 1, 2023
Version 6.6.15
Features
- Implemented image compression in mCare Field to save space
- Separated the MDMR configuration from the Completion Note configuration (Application Settings)
- 'User Permission' script is now embedded in mCare deployment process
Bugs
- Resolved to create an order in the field is generating multiple orders
- Fixed Images don't come through when SO completes in Field
- Fixed Image attachment in mCare causes bounce-back
- Fixed the mCare Client Debug mode turned ON issue for Field App
Disclaimer
Official App Store Link
We do not host NorthStar mCare on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Apple and passed their terms and conditions to be listed there. We recommend caution when installing it.
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